Captiveworks 3000HD quick start guide

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CW 3000HD quick start guide

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Quick Start Guide

1. Connect the receiver to your TV.

Only use 1 video connection between the CW-3000HD and the TV. The CW-3000HD is only capable of displaying on 1 device at a time. Shutdown the CW-3000HD before changing the video connection.

Analog audio is connected to the middle green 1/8" minijack on the back panel. Digital audio connection is via the RCA connector. You may connect these simultaneously.

2. Connect the Satellite and or Antenna connections.

Dual satellite tuner system: To fully utilize all the functions of the CW-3000HD you need to have 2 satellite cables connected to the unit. The upper connector in each vertical pair should be connected. For a single cable connection you should connect the upper connector on the vertical pair closest to the center of the unit.

Satellite and ATSC tuner system: Connect the satellite cable to the upper connector of the vertical conector pair. Connect an antenna to the ATSC connector. It is the single connector.

3. Connect the network connection.

4. Start the system. The first screen you will see is the display settings screen. IT IS EXTREMELY IMPORTANT THAT YOU SET THESE SETTINGS CORRECTLY. Incorrect settings here may cause you to not be able to view anything but a black screen!.This setting also chooses a video calibration setting that is tailored for the output that you use. Changing the display connection requires changing this setting to get the correct display calibration.

5. The next screen will be to set the system time. Set it correctly. Currently, the GUI will be off by one hour. The system time is correct and recordings and EPG will be correct.

6. Restart the system for the display settings to take effect. That means press the power button on the remote and then press the yellow button to restart.

7. If the serial number of your CW-3000HD is xxxxxxxxx123 or less, you need to perform the mandatory update. If your serial number is above that the fix was applied at the factory. The procedure is in a sticky on the support forum.

8. Check for any system updates. Enter the admin profile. Highlight updates and press enter. Highlight system and press enter. Make note of the current version of the software on your system. back out to the updates screen and highlight download and press enter. Highlight the check button and press enter. Compare the update version to your system version. If the update is newer download it. (For those with no network connection, you may use your browser to check ftp://ftp.captiveworks.org/cw3000hd for the update file.) Install the update. Instructions are available in the announcement for the update on the forum.

9. Setup for channels. Enter the admin profile and choose Antenna. Choose satellite or ATSC.

ATSC: (If you don't have an ATSC system, don't bother. It won't work.) The ATSC area allows you to scan for channels. Make sure you have a good antenna connection to the ATSC antenna connector and press the green button to begin scanning. This will configure the channels available to you. Press the blue button to save the list when the scan is finished. If you would like to change the channel numbers you may press the yellow button for Channels and renumber them as you see fit.

Satellite: If you use a switch, choose your switch type. This will enable either 2 or 4 of the positions depending on the switch you choose. Choose the LNB types connected to the switch and then choose the satellite the LNB is aimed at. If you wish to separate the satellites you can add an offset to the channel numbers so you may find each sats channels quickly and prevent overlapping channel numbers. You may set that under edit. 10000 is generally a good number to separate each satellite or provider. Once all is configured you may scan each satellite you wish to view. Each satellite needs to be scanned separately. Press the blue button to save the results of the scan.

10. Make sure the channels are available in the user profile. Enter the admin profile. Highlight profiles and press enter. Highlight channels and press enter. Ensure that all the channels you would like are in the selected column. You may also remove any unwanted channels if you choose.

11. At this point you should be ready to enter the user profile and explore what all is available.
c/p