CaptiveWorks cw 700 help pls.

fatdaddy · #1 03-31-2009

i loaded one of the progs and lost all channels. nothing even in the epg. any help to fix prob. im assuming the prog. i put in was not the right one

**powerlineman** · #2 03-31-2009

Im not sure about the 700 but ill ask anyway, did you enable the STB patch? With the 600 you have to press the F1 or sleep button, an H shows on the window that shows what channel your on, than press 000 to either enable or disable the patch.

glenton · #3 03-31-2009

I have a captivework 700s there are files out for it on the 26 of march but not showing anything is theres something wrong with the file

fatdaddy · #4 03-31-2009

i think i put the wrong file in and it wiped out the epg. is there any file that will restore the guide. i tried the newest one i found today and nothing works still no guide or channels. ive had the reciver for over a year and never had this prob.and yes the patch is enabled.

**powerlineman** · #5 03-31-2009

From what i see the newest file for your STB is the 2.16, if that's what you loaded try the hard boot. Turn off the receiver from the rocker switch in the back of the unit. Leave it off for several mins. (at least 10) than turn it back on and see if keys roll over. Good luck and maybe if this won't work some one else will have an idea.

**greenweed** · #6 03-31-2009

try running a factory file first then the newest one i just got my first cw the ultama i had to start with the first file and work my way up to the newest one for it to work right. factory file first will in most cases (all stbs) fix any problems you have.